Reviews

Huan En & Swee Ping

Huan En & Swee Ping

We are very amazed by the photos when we went for selection! Very good photographers, make-up artist and the rest of the team. Good job!

Special thanks to Joey and Helen who helped a lot during the whole journey (from select package, suitable gown and photos, etc)

We appreciate their efforts in making this a memorable experience.

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Jason & Caryn

The wedding bells are ringing and it’s the once in a lifetime event for many people. I am sure for many of you, this is a memory you will not want to forget in your live. For my hubby and I, we want to capture the best moments of our lives which is why we made careful selection before selecting Castalia. The reason why we selected Castalia were:-

Photography

There’s an unexplainable “feel” in every of the photo taken by Yen. He was the one who opened the door for us and slowly explained the story that lies behind every photos. He’s a very patient, engaging, professional and talented photographer. He even have the ability to capture a nice shot that will make you look thinner. Every photos that he takes has a special and meaningful meaning behind it. So, if you’re looking for a custom made album, here’s the place for it. You can customize an album which is uniquely yours.

Head over to their bridal shop and have a look at their photo and you can definitely understand it. Well, you can view their photos from Facebook and their websites but I would suggest that you to their shop because there’s many more nice photos not uploaded online.

Customer Service

All the Staffs are very friendly and warm in Castalia. Most importantly, they will not “hard sell” or look down on you just because you choose a cheaper package. When it comes to pre-wedding photo shoot till actual wedding day, it’s a long process and you need to work closely with your bridal gallery. Therefore, I find that it is important to find a wedding gallery that makes you feel comfortable and of course with good quality too.

Before signing our package with Castalia, we’ve made several comparisons and to our disappointment, some wedding gallery’s service was so bad that I couldn’t imagine working with them throughout the whole process. They will just “hard sell” to the most expensive package and if you told them that it’s beyond our budget, they will tell you that “what you pay is what you will be getting”. I am very disappointed with this statement because it means that if you’re poor, you couldn’t get the best gown and photo shoot. This kind of business attitude won’t make you go far.

Luckily, we’ve made the right choice in selecting Castalia and I would like to take this opportunity to thank all of the Castalia crew members especially to Joey, Helen, Catherine, JC, Wei Hian and Eva. Joey for helping us in selecting photos and giving us good package price. She has an eye for details especially in arranging photograph in sequence in order to help us in the choosing process. Helen for calling us to remind us on the appointment as well as helping to set aside gowns for outdoor shooting. Catherine for helping me during gown testing and selection as well as patiently accompanying me during the make up session and honestly giving me opinions. I really treasure her companion and feel comfortable with her service. Eva for the gorgeous make-up and hair do which makes me look like “Gem Tang” (according to Eva and my husband). Thank you for not forgetting to touch up my make up and make me look so beautiful in my photos. JC for helping us with the album layout and design. Although we changed several times on the layout and design of our album, she never complained. And thank you Yen and Joey for helping us with the album layout and design as well. Wei Hian for taking nice photograph of us and setting up the studio for us as well as carrying our props all the way under the hot sun.

The Story of Our Lives - Jason & Caryn

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Jason & Caryn


Jordan & Tricia

Jordan & Tricia

A big thank you to all the crew members of Castalia. Made my decision to choose them over so many bridal shop: 舒服的感觉 you will know when you step into their shop.

Big thank you to Helen, Jay, Wei Hian, Catherine, Roy, JC

Special thanks to Yen who shoot beautiful pictures capturing those precious moments between me n my hubby. Joey, who go out of the way to resolve my problems providing me with solutions and last but not least to my MUA Eva, 谢谢你把我化的美美 under your magical hands.

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Rayvee & Cheryl

Everyone in Castalia's been so helpful in preparing us for our big day ! We've had an enjoyable and pleasant experience going down to Castalia each time.

Shout out to Helen, Joey, Yen, Jay, Eva & JC for being so accommodating to all our request during our photo shoot, gown fitting and album design - you guys been a great help!

Keep up the great service and professionalism provided!

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Rayvee & Cheryl


Zhi Wei & Yun Hooi

Zhi Wei & Yun Hooi

我是个不太会说谎的客户,这里是我对Castalia所有感想。

Castalia有很温柔细心的Catherine,感觉就是天生服务业的天赋,耐心,让人感觉到她的诚恳,说她是很有爱的Castalia天使也不为过。

Helen就是一进去总爱和全世界的人微笑的大姐姐,黝黑的皮肤看见谁都要打招呼的就是她。

JC是个很有个人想法,Castalia里的的麻辣椒,很有个性,大喇喇没心机的可爱妹子。

Joey叽里呱啦一堆话题总是不停,在里面不怕闷,不怕冷场因为她实在太健谈。

Peter是个很用心的摄影师,很努力也会为客户想要的效果做足功课,尽力满足顾客的要求。

想说拍摄期间还有两个奇迹般的摄影助理,一位叫Dyven心细如女子,一位叫YongYao默默随后收尾,就是过程把你当主人般伺候的小天使

最后是化妆师Minna与Eva,耐心慢慢去了解客户想要的东西,贴心,去完成整个工作。ps : Minna跟出外景时的工作表现值得赞扬

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Chee Yen & Jace Yee

A big thank you to all the crews! Thanks for the patience & professional advice. They'd not hard sell anything but approach us with their sincerity! Especially thanks to Helen, Joey, JC, Catherine, Yen & Eva! U all are excellent!

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Chee Yen & Jace Yee


Choon Guan & Shim Yei

Choon Guan & Shim Yei

It was great and fun to work with a group of professionals, friendly and funny people for our pre-wedding photo shoot. Everyone of them often give us best advice based on our own preference and treating us like VIP with utmost services. Their photographer, Yen is experienced, skillful and friendly which make us feel comfortable throughout the photo-shooting process. All of other staffs, JC, Joey, Rachel and Helen are very patient, kind and always make sure we are comfortable on everything. I am high recommended Castalia for everyone as this is a place where I do not feel it is too commercialize but they would rather shares their ideas and guide you to choose what you want.

Once again, thank you for all the staffs. My husband and I are very satisfy with the photos as well as the services given by Castalia's team.

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Elson Toh & Sally Lim

Great staffs with accommodating service. Though we had paid full for the package, the after ­­­service still remain professional. Definitely one of the bridal shops which you can rely on. Kudos to all the staffs! Keep up the good work.

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Elson Toh & Sally Lim


Jeck Sheng & Siow Pei

Jeck Sheng & Siow Pei

It was an amazing experiences with CASTALIA team. All the members are so friendly and well understanding.

This is the only one bridal shop we went for survey but also the one we confirmed them as our pre-wedding professional group.

Thanks Joey, Helen for advice on gown & photo selection; thanks ah Yen, Wei Xian for photo shoot session; thanks JC assist us on album design; thanks Catherine & Rachel help us on trying gown and actual day gown preparation, and special thanks to Eva, let me become pretty bride^^

During the period, we have been continually impressed by their high level of services. Every time we face some problems, they always handled immediately and meet our needs and requirements.

Now, we have become friends and not only customer with supplier. We would like to say thank you again for providing such an absolutely superior service.

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Jowan & Kelly Tjoe

终于有空写评价了,第一次来到这边还以为只是问问,谁知道直接就决定选这家。朋友们都说拍结婚照会很累的,但是觉得挺轻松的也很有趣。多亏我们的摄影师Peter一直在搞笑. 也要谢谢化妆师Eva把老婆画的美美的。还有Helen, Joey, 还有其他Castalia的朋友们。谢谢啦。。。Thanks for all and all the best.

5 Stars is Goooood. and they're real good. Hahaha...

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Jowan & Kelly Tjoe


Julian Tan & Jessie Ang

Julian Tan & Jessie Ang

Thank you Castalia and especially Helen and Team for the good services. We love the pictures, Yen the photographer and the beautiful DVD done for us =).

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Kelvin & Cecilia

Castalia was the only bridal shop that we went and my hubby and I are very satisfied with the service that each of the members in Castalia have provided us.

The first impression they gave us was that everyone is super friendly and treats each of their customers sincerely. Before heading down to Castalia, research was done by going through many wedding forums and that’s how we get to know Castalia. All comments found for Castalia are positive and really true. As mentioned in most of the forums, they are not as hard selling, very accommodating to our requests at the same time maintain and keeping their customer service standard high. We would like to take this opportunity to thank the following person who has made our visit in Castalia, a memorable one.

Our photographer Yen is really an experienced and skillful photographer, he will patiently sit down with us and to try to know more about us and the kind of ‘feel’ that we desire. He will go the extra mile to ensure that each of the photographs he took was to our liking. Having Yen as our photographer makes the photo shooting sessions lively and he will tend to crack jokes to ensure that we are not tensed-up during the photo shoots. I will highly recommend him to all the brides and grooms out there.

Next, Eva is a very professional and skillful make-up artist. If you have your own ideas, you can always tell her your preference and she will make sure her work turn out to your criteria. Even if you do not have any ideas, she will choose the make-up that is most suitable for us. Her make-up result looks very natural and when it comes to using the make-up products, she will not be stingy at all (mostly are branded stuff). Eva also has lots of ideas on different kinds of make-ups and hair-do to surprise you.

Lastly for Joey, she is a very friendly and experienced person. From PS, to choosing theme, to choosing of gown, basically she is like the all-rounder in Castalia. All the encounters with Joey are always enjoyable to the fact that she can talk to you about anything under the sun.

In conclusion, all the staffs in Castalia are so friendly and accommodating to our requests made during the whole period. People that helped made our experience there positive includes Catherine, JC and Helen (too many to name all). Thank you all so much.

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Kelvin & Cecilia


Kevin Gan & Michelle Eng

Kevin Gan & Michelle Eng

Very nice and friendly team! They cater to your needs and always go an extra mile for us! Definitely will recommend them to our friends!

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Kui Jien & Meen Yee

我们的婚礼终于圆满告一段落!!! 在这期间,非常感谢Castalia Wedding Gallery全体人员的亲切服务。特别谢谢阿Yen和Wei Xian的专业摄影、JC全程的尽责、直率、与笑容、还有Eva非常专业与多变的化妆技术。

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Kui Jien & Meen Yee


Nicholas Wang & Doreen Teo

Nicholas Wang & Doreen Teo

Pretty much what I wanted to praise Castalia had been mentioned by other customers and I agree. Overall I am pleased with all aspects, especially

  1. How professional pre wedding photo taking was. Rain or shine, the guys are really professional and patience to ensure that your photos turn our perfectly. Onsite, they will do whatever possible: sufficient lighting, tireless adjusting of my hair, gown, jewelry. Even water puddles from after rain is no deterrence for them to work their ways around perfecting our photos. They really try their best to achieve the best lighting, expressions etc.

  2. Heart felt appreciation to the staff in the store: JC, Rachel, Helen, Joey, Eva. They are extremely professional and patient. Bridal gowns are very heavy u know? But yet they patiently let me try on whatever I requested and never rush or push me for anything.

Thank u very much to 很酷的JC, and 很贴心甜心的Rachel ☺☺.

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Yen Cheng & Yi Ting

感谢Castalia所有的工作人员。以顾客的个人风格打照出喜爱的照片。感谢Helen n Joey的热心服务,Yen的专业拍摄,化妆师的巧手改造完美的新娘。

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Yen Cheng & Yi Ting


Raymond Wong & Siew Yong

Raymond Wong & Siew Yong

I get to know Castalia from my wife relative. Their Pre Wedding Photo is mainly Black and White only. I was feeling comfortable while viewing their Pre-Wedding Photo.

I had amazing experience to have my pre-wedding photo in Castalia. I was in accident  2 weeks before we have our pre-wedding photo shot and my wedding dinner was less than 2 months away from the day I was accident. Castalia was very understanding and postpone my pre-wedding photo shooting day for another 3 weeks. They also care and even want to visit me while I was recovering at home.

I can say all of the staff that i meet in Castalia was friendly with warm smile always. I would like to specially thank to Helen who serve and provide such a good service to us with patience. A lot of thanks specially to the Photographer - Ah Yen which able to listen to our request at the same time shot with great skill and effort place in which come from the heart. Jay was the one who also shot a few nice photo for us and provide help while we was in the progress of shooting. Eva was the make up artist which always taking care of us with smile. Overall I am impressed with their superior service.

I love the photo that shot by Ah Yen and Jay. Say no more by looking at the photo by yourself to judge. I Strongly recommend Castalia to you if you looking for a good quality service and photo.

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Andrew & Paige

选择Castalia的顾客都是幸福滴! ;)

从选婚纱到选照片到看layout到选和归还嫁娶喜宴婚纱礼服;我们常听到- “没关系,结婚一生人一次,选到你们满意为止! ” 果然当真没错! 礼服婚纱照片和服务态度都让我们温暖和满意! 他们很专业,亲切和开朗有趣,在哪里会笑个不停,聊个不停 =D

谢谢拍照很用心和技术很高超的摄影师 Yen,谢谢你的帮助,老公让我有个难忘的求婚回忆!(每次想起就暗笑)还把这回忆植入婚摄专辑. 照片都好漂亮好用心好有纪念价值好喜欢唷! 当然也要感谢两位摄助Jay 和Dyven 的功劳!:D

谢谢美女化妆师Eva的神手把我化得美美滴当专辑里的公主!=D

谢谢可爱漂亮店长Joey的大力帮助,大大小小的事都是她从旁协助和提点,别看她年纪轻轻,她的眼光和经验会让你惊艳,她的专业是绝对的!=D

还有很贴心的Catharine 和很酷也很会打蝴蝶结的JC,谢谢妳们的帮助和意见,我们都知道婚纱好重穿换好累,妳们还可以笑嘻嘻! =P 另外也要谢谢Helen 和Julie的帮忙 =D

谢谢Castalia 全体人员! 你们很棒!加油!=D

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Andrew & Paige


Wei Loong & Donica Lui

Wei Loong & Donica Lui

A group of friendly staff for providing a fantastic service, Castalia have a wide range of gowns for you to choose and the staff are not pushing you can slowly take your time to try on one by one, photographer are professional and fun with him for indoor or outdoor shoot and it deliver the photo that you require.

Most important is whatever Joey promised she deliver and the package you sign up no hidden cost, For selection of photo they won't force you to choose those photo that you don't like which some of the shop are doing it.

Thanks to all the crew for providing a good service when we are there especially Joey & JC , we are very happy of the photo outcome keep it up your good job.

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Dallas & Fiona

很感谢Castalia多亏是你们给了个我很完美的婚礼还有很细心体贴聆听我的需求❤做了个只属于我们两很特别又漂亮的结婚专辑哦❤还有你们的服务真的是太棒了感谢缘分让我遇见你们让我在短短的时间有个很完美的结婚专辑哦❤还有技术高明的摄影师把我实现了我很强的拍照欲望给实现了,谢谢你给我们很多空间让我们作回自己来拍摄哦❤你们真的太棒哦继续加油哦100000++++个赞给你们哦❤

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Dallas & Fiona

Total of 69 testimonials.