Reviews
Alvin & Yu Ling
There is no doubt in our mind that we would recommend Castalia to any budding brides and grooms to be!
Our experience with Castalia has been nothing but great and we have been impressed by their professionalism and the quality of both their service and work.
Our bridal specialist Catherine & Helen deserve special mention as they organised all our appointments and worked tirelessly till we found the right gowns and suits. We are also incredibly impressed with our photographer and makeup artist!
Big smiles and many thanks from both of us!
Benedict & Li Ting
Big Upz For Castalia Wedding!
We would like to thank you for the warmth hospitality given to us for every visit. Everyone is so friendly and helpful. Thank you Joey (advised us on our photos selection and many others). Helen (explained on their packages and gowns selection). Catherine (so much love for her patience and assistance for both indoor and outdoor gowns selection). Eva and Minna (our Make-up Artists). Peter ( our Photographer who took many beautiful photos of us) and many others who have helped us.
We are able to share our thoughts and ideas of a theme and Peter would be able to go out of the box and help us to create those beautiful images and memories for us.
To whom is looking for Bridal and other photo shoots, THIS IS IT! Look no further. No Regrets! Highly Recommended. Valued For Money Packages.
Francis & Rebecca
We were very fortunate to have the help of Joey and her team from Castalia throughout our wedding planning journey. We have grown to become friends now and every trip to Castalia is more like dropping in to visit a friend.
Joey was very helpful throughout the whole journey, patiently assisting us with all our enquiries regarding gowns, suits, photos, flowers, etc. Most of us have the misconception that photographers from bridal studios are not as good as "a la carte" photographers. But this is not true as in fact we were highly impressed with our photo shoot photographer! Our pre-wedding photos turned out gorgeous (in my opinion, at least) and we loved them!
Castalia is also very established in the wedding industry and last but not least, I love so many of their gowns that it was really tough choosing them!
In all, it was a great experience and we will miss this wedding planning journey with them!
Jing Jiang & Cady Minyen
Chanced upon Castalia accidentally! I was impressed with the great customer service (no hard selling unlike the other studio I visit), reasonable price, great concept of bringing out the individual couple story. They schedule you a consultation to discuss idea on how you would like to do your shoot with the photographer.
They have an amazing team! From sales staff to makeup artist to photographer. Jay was the photographer assigned to us and we definitely had a great time shooting! He do know how to make us laugh. Catherine, Eva, Yen are also very helpful and compromising!
Thank you guys! Will definitely return for another shoot!!! ♡
I would recommend you Castalia if you are looking for a personalized shoot!
Kea Wee & Alicia
I must say that, they really provide very good service. At the same time they are very professional in their layout, photographer, gown.
Is a Must go Bridal shop. Joey is very professional in editing and design our photo and layout to be fit to our high expectation. Sincerely appreciate her effort for umpteen times of amendment. She have no complains and being professional most of the time. I promised her to treat her 2 bucket of Rice when the next time I visit her.
Thank you Castalia for the good memories u have left for me. Will plan to go down for another shoot when my baby is out!
Nelson & Mei Shi
A very big kudos to the bridal studios. From indoor/outdoor photography to the gown selections for the actual day wedding, the BS extended their greatest help and patience.
Roy & Lay Peng
We chanced upon Castalia Wedding gallery through word of mouth recommendation! Indeed, it wasn't a disappointment at all.
The staffs were really accommodative to our requests, and made the whole wedding process so much more enjoyable. We really had fun during the shoot and the photographer team will crack jokes and make us feel more comfortable during the shoot.
We would like to thank everyone in Castalia, namely the coordinators like JC and Catherine, who is able to answer to our enquiries promptly, as well as our makeup artist Minna who dolled me up for the photo shoot, and the photography team which consist of Peter (photographer), Alex and Dyven!
We will definitely recommend Castalia to other friends who will be getting married.
Yiyong & Sophia
I am a Singaporean bride who was planning my wedding with Castalia in the last six months. I strongly recommend Castalia as a partner for photography, MUA and bridal services. The package is extremely value-for-money given the quality of the service. The staff at Castalia were nice, patient and friendly, not pushy or aggressive at all. In the beginning, Yen (head of photography) provided a good introduction to Castalia and went through a wide range of their previous portfolio so we can have a sense of the photos/direction that we like. JC explained the different packages and provided good clarifications to our queries on the scheduling, process and rates. Castalia is flexible enough to remove items that we didn't want in exchange for more poses or pages in the photo album. Just let them know your concerns and they will advise on the alternatives.
After signing the package, we met our photographer Peter, who went into details about the type of story, mood and feel that we desire in the photos. I love the outdoors, so he suggested three scenic outdoor locations for the one-day shoot. On the day of the shoot, I can tell Peter was not feeling too well but he was very professional and put us at ease in front of the camera. Peter joked around with his assistant Dyven, gave us good directions on how to pose (given that we were so inexperienced) and at various points even lay down on the dirty roads just to take a shot from the perfect angle. We are so thankful to have Peter and Dyven who drove us around, carried all our things, waited tirelessly for us, and arranged our suits/gowns/props before every click of the camera just so that we can have beautiful photos. They are true professionals.
I want to give a SPECIAL thank you to my favourite make-up artist Minna - whom I can tell is a hardworking perfectionist and highly ethical person with a genuine passion for make-up and fashion. I never had to micromanage her, I just had to show her a few pictures of the hairstyles/make-up that I like, and she would perfectly adapt the look for me according to my facial features. If she thinks something doesn't suit me or won't work, she would let me know honestly and suggest better options. Whether it was my pre-wedding shoot or actual day of the wedding (I engaged her services for both - I told her to come at 5.30am on AD and she came before 5am), I received rave reviews from my guests for all the different hairstyles/make-up and how fantastic it was. I am not pretty so you can imagine how much work that would be for Minna. In the run up to the shoot/wedding, she would send me reminders to put on facial masks and other tips to make sure I look my best. She spends a long time perfecting every look and you will never feel short-changed or rushed. I also looked into her huge case and almost all the make-up products that she uses are branded stuff, not cheap knock-offs from China. I eventually found out from friends that many MUAs do not practise this as it eats into their margins, so it just goes to show how committed Minna is to making sure that her clients get to use the best products (which she mostly pays out of her own pocket). She also has a wide range of accessories and taught me a lot about make-up during our time together. If you want to find a reliable, skillful and professional MUA, look no further.
Also a BIG SHOUT-OUT to Joey, who is the bubbly and fun-loving chiobu in charge of editing the photos and layout of my photo album. You will meet her when you come down for an appointment to select your photos. She would make the entire process fun and entertaining for you. If you have a tight budget, just let her know and she will try to help you find the most cost-effective way to choose additional photos and arrange the layout. She WILL NOT hard sell you at all, and you can take as long as you like to think about the photos. She will also give her opinion on photos that she genuinely thinks are beautiful and should be kept. She also did a wonderful job doing the layout for the photo album. After choosing the photos and deciding on the layout, I made a last minute request to collect the album earlier. Joey actually had to rush out the design and print job for me within a short time span as she was going on leave and refused to leave the job to another less experienced person. Needless to say, the final product was flawless. Thank you so much Joey!
Along the way, I want to thank Wing and Janice who patiently helped me with the gown choosing/fitting for both pre-wedding photo shoot and actual day. The gowns ended up looking amazing in all my photos! Catherine and Helen were also very helpful and conscientious in settling the administrative paperwork and preparing all the items (gowns, album, frames, bridal car decorations) that needed to be transported back to Singapore. The entire team also entertained me with plenty of stories and interesting conversations. Despite the hassle of going to and fro JB (without a car), even if I were to repeat the entire process, I would still choose Castalia again as my bridal studio. Every single person in the studio made our journey smoother and happier. They now feel more like family and friends. I am already missing them, as I know I will no longer be travelling to JB as frequently as before. THANK YOU ALL OF YOU AT CASTALIA! <3
See Hon & Boon Ting
A very thank you for all the staffs in Castalia wedding studio.
All team members are very friendly, helpful and show their professional when serving us in every moment.
Special big thanks to person in charge - Pretty Joey, she give me a lots of advice and suggestions for design my wedding album. Besides that, they also prepare lovely present during my Birthday month. ^^
Finally I have a wonderful experience in Castalia Wedding. Well done!!
Vince & Rachel
My husband and I would like to say thanks to Castalia Wedding for the beautiful pre-wedding photos.
I knew Castalia Wedding through online research and we like the natural look of the photos without big editing. They also able to customize our requirement into our wedding photos.
Special thanks to Catherine, our coordinator for the help of arranging our appointment, gown selection, and if we have questions, she will not hesitate to answer.
Thanks to Eva for the nice make up, she is able to create different type of style which suits me and the gowns as well.
Thanks to Jay for the pretty photos and making me feel comfortable and relax during the photo-shot session. And of course thanks to Dyven for making some jokes and entertainment to us throughout the session.
We would like to thanks to Yen and Joey giving us suggestion on picking the correct photos when we have difficulties in choosing photos.
Ended up we like our pre-wedding photos very much especially the special request requested to Jay and the photos are much more precious and meaningful to us.
Thanks a lot Castalia Wedding and keep it up.
Benny & Fion
我收到很‘Geng’的婚纱照。工作人员的服务都很‘Geng Geng’。
尤其是Joey,她很‘Geng Geng Geng’。哈哈哈! 我们得到很不一样的体验。
摄影师阿Yen的拍摄方式让我们乐在其中。助理Catherine无比的关怀备至让我很放心。提醒我这个健忘的新娘很多东西。
心中有千言万语最后只化成两个字‘感谢’。非常感谢Castalia 全体职员。
Hendri & Yanti
Hi Catherine, as a token of appreciation, Hendri and I would like to give some feedback / compliments to Castalia and its employees as a support from both of us
Score based on scale from 0 to 10 (worst to excellent)
- Package value: 10/10 (very competitive)
- Customer service: 10/10 *Catherine*
- Gown selection for Bride: 7/10 (improve more varieties)
- Accessories for bride: 7/10
- Coat for Groom: 7/10 (improve more varieties)
- Tie / bow-tie: 6.5/10
- Make-up Artist: 9.5/10 (MUA's name: *Minna*)
- Photographer & assistant lighting attitude: 9.5/10
- Photo shooting result: 10/10
- Album layout result: 8.5/10
We have nothing to complain to Castalia except have to make more trip to Johor because we are from Batam That's all from us, all the best wishes to "Catherine, Minna, Joey, Jay & his assistant" (keep forgetting his name) Take care & we will recommend to our friends, should any of them plan to have theirs' pre-wed photo to be taken in Malaysia. See ya all!
Regards,
Hendri Tjheng & Yanti Batam
Eugene & Saw Peng
My wife and I would like to extend our thanks to the staff of Castalia who have made the whole experience enjoyable.
We had a great photo shoot experience and gown choosing experience and most importantly, we made some friends with them.
A huge recommendation.
Laurence & Angel
Special thanks to Catherine and Joey for the hassle free experience at Castalia.
Special thanks to photographer, Peter to snap all beautiful photos for sweet memory.
Special thanks to MUA, Minna who understand my face shape, hairdo and theme that suits me.
The first impression that Castalia consultant Catherine and Joey gave me were friendly and comfortable feeling. First, they introduce us with the concept of personalise album by showing us some samples of the other couples. Give us some ideas on how the photographing process will like. One thing that really win my heart was Catherine let me try the gown and make sure I am comfortable with their design before going into package details. They do not push us to the high end package and allowing us to have choices on the package which we love the flexibility.
They focus a lot on their photos and provide us advise what look the best on us. The photographing session was enjoyable and relax. I would say Castalia is a perfect bridal studio for a great pre-wedding photography experience.
During the gowns selection, Catherine help to pick a few wedding gowns that I like and I take pleasure in exploring their wedding gown styles. Joey understand that I hate hassle and swift in decision-making, she will always make things short and sweet for me. She is a person who willing to know the customer personally and like/ dislike.
We are satisfied with the pleasant customer service and sincerity. For the soon-to-be newlyweds to check out, do visit Castalia to try the gowns on and explore the offering packages.
Augustine & Celeste
We would like to thanks, Castalia Wedding for ensuring that we look great in our pre-wedding photo shoot and providing an affordable wedding package as compared to other bridal studios we came across.
Throughout the two days photo shoot, we sincerely thank them for their thoughtfulness such as:
• There is always a photographer assistant to lay out the gown, flip the gown/ veil etc to ensure the best shot was taken.
• Always one to one service, not one photographer to multiple couples. Trying to get the ideas and story of the couple to make the wedding album unique.
• MUA always accompanying throughout the photo shoot, ensuring that the bride is not feeling hot during an outdoor shoot, offering the portable fan, helping to carry our logistic etc.
• Photographer usually works as assistance for few years before they touch the camera, so they know how to configure the lightings very well which in this case Jay was able to perform it very well.
In general, there is wide range of gowns to select as they always have new gowns each month. Sadly, certain gowns are meant for the indoor shoot only hence it would be a struggle which to choose if you were to be caught in between 3 or more gowns just for the indoor shoot (in this case I can only choose 2 gowns). Fret not, you just have to try it out and choose the best out of it.
Furthermore, they were very accommodating throughout the two days of the photo shoot and during all the appointments especially due to our work commitment + shift work. They were able to provide excellent service despite after payment. Therefore, we would highly recommend Castalia Wedding if you are looking for a bridal studio for either pre-wedding or actual day gown renting etc.
Special thanks to the following staff: Joey, Catherine, JC, Minna (MUA), Jay (Photographer), Dyven (Assist. Photographer) and Alex (Assist. Photographer).
Elton & Evon
Read about a lot of good reviews on Castalia, so my husband and I went down to take a look at the package and we signed on the spot without considering the other few bridal shops that we have shortlisted.
Upon reaching Castalia, we received very warm welcome by Catherine and she was very patient with us, answering all the questions we have. Always reminding me a day before about our appointment. Chloe was the one who help me with gown fitting, very gentle and humorous lady.
Minna was my make-up artist for the wedding shoot, very meticulous and detailed. Jay was my photographer and his assistant, Alex. Both of them did a fabulous job because my husband is not one who is smiley, but both of them crack jokes, strike conversation to make us feel comfortable and relaxed throughout the photo shoot. ( for those who are worried you can't laugh or smile to the camera, Castalia would be able to fix it )
Last but not least, Joey helped with the photo editing and she is very patient and willing to listen to what we want and she is very sharp and observant because all the necessary touch up was done by her without us telling her.
Thank you Castalia for the wonderful once in a lifetime experience!
Elton & Evon :D
Jun Tat & Esther
Our experience with Castalia has been nothing but great. We are impressed with their professionalism and quality of both their service and work.
During our first visit, we signed off a package with them without further consideration. Reason being that, they are sincere in offering the best for the customer and not pushy (unlike other bridal shop whose normal sales technique is to offer you higher price and subsequently provide further discount, then mention is specially just for you). Helen, the bridal specialist was patience in showing us all other photos and shared the experience faced by different customer. Really much appreciated it!
During our second visit when we meet Jay, our photographer, we listed down some of the expectation and the feel that we want for our photos. He carefully recorded all the details, and to our amazement, the actual photo shoot far exceed our expectations. Initially we thought that, even though we mentioned all the details, we were skeptical about how the photos will turn out to be. But when the photos were ready, we were very amazed by the outcome of the photos. Every single details and feels were captured. Nothing was missed out. Jay’s photography skill is more than amazing, such that he is able to capture the beautiful angle and lightings, turning the ordinary places and surrounding to a fairyland.
Minna, the MUA, is just as talented. My Wife love her makeup and specially thank her for going around with us for the photo shoot, making sure my Wife and me look good in front of the camera. She touches up the makeup and hairdo, diligently as and when required. Love her hairdo for my Wife, for it gives the romantic feel!
Next to the consultant; Catherine, Chloe and Joey who attended to us during gown and photos selection. They deserve special mention as they were very patience in accepting our various request, in terms of photo layout and choice of wording, making the relevant changes to our satisfaction. They were also always quick in responding. Thumbs up to their professionalism!
Next to assistant photographer, Alex aka Yong Yao and team. Thank you for being so warm hearted and humorous at times, making the whole photo shoot session so enjoyable!
Basically, if you are those who are worried how to pose or be natural in front of camera, choose Castalia. They are just excellent in their making you feel comfortable and relax during the whole journey with them.
Big thank you to Castalia Team from both of us!
Juntat & Esther : )
Ki Hong & Chin Ling
Good choice in many aspects! We found Castalia just based on online research and reviews where most were positive.
Intro and Selection Approached by Yen and JC on our 1st trip. Loved their introduction, they knew what/when/how to sell for sure. I loved how Yen sold their photography concept plus JC was very upfront and straight forward with the packages to offer with no hidden/extra charges (something that I personally prefer). We signed the package on our first visit itself and they were great to endure our challenging bargains.
Coordination I was very honest with the team to have them coordinate everything and they were certainly beyond expectations. Catherine who later took over coordination made sure we received all reminders prior to date, answered all our questions and helped with whatever we needed along the whole journey. Joey, who was involved in the overall process is a very observant and quick person to notice when a couple needs help/guidance. She will jump in at the right time to offer opinion and help. They made sure everything was easy for us, including gown, photographer, makeup artist and photos selection. I do think that some execution is perhaps part of their business strategy to sell indirectly but they were also upfront to let you decide on your own.
Photoshooting Makeup artist Eva was great! She gave tips & tricks prior to shooting date and even took in my thoughts/suggestions on styles. Loved the look she did on me, very natural! Photographer Peter and assistant Dyven were fun people. Peter is experienced, he didn't give much instructions and made us feel easy but photos turned out great at the end. Dyven on the other hand is always there when you need help. All 5 of us had a nice day shooting outdoor as far as I recall.
Generally happy with the team at Castalia - We chose them as we're based in Singapore, planning a wedding in KL and needed a lot of convenience in this area. Price point may appear a little high for some but you get great service and coordination and most importantly awesome shots in return, so it's definitely you getting what you've paid for.
Alan & Pei Lyn
Have a wonderful and pleasant experience with Castalia Wedding.
Worth the money spent on our wedding package.
Sincerely thankful to each and every Castalia staff for the excellent service and memorable experience.
Alvin & Boon Chee
Hihi come to give my review!
My photographer, Ah Yen, is very professional and I was able to look slim with his pro angles even before any edits. They are also able to cater to couple's special requests for a quirky experience.
My experience has been memorable and fun. Everyone like Joey Chloe Catherine etc etc has been very nice and accommodating. Thank you Castalia!
Total of 134 testimonials.